Offers “Adecco UK Limited”

Expires soon Adecco UK Limited

Identity & Document Centre

  • London, UNITED KINGDOM
  • Marketing

Job description



·  Location
London, Greater London
·  Category
Office and Secretarial - Office and Secretarial
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
1208-TM

We have a fantastic opportunity arise within a private security industry company based in Canary Wharf. Our client is seeking customer service officer - identify & Document centre. This role is a 6 months fixed team contract.

·  First point of call for all incoming and outgoing mail and fulfilment requests from customers whether these are internal or external facing.

·  Authenticate documents as appropriate and follow agreed procedure for discovery of fraudulent documents.

·  Process, scan and return all documents .

·  Complete identity comparison checks for all applicants.

·  To monitor and escalate any document tracking (via courier) issues in line with relevant procedures.

·  To obtain and accurately record evidence to support all decisions that may be appealed at court.

·  Able to understand and interpret legislation and then apply this to every day enquiries.

·  Experience in undertaking challenging conversations with people whether this be on the phone or face to face.

·  Able to persuade and influence people to take the necessary action applying appropriate questioning techniques when required.

·  Experience in managing workloads and adhering to tight deadlines.

·  Has an innovative approach to problem solving.

All candidate must be available to interview in September, please email CV to .uk

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

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