ICT Field Support Officer

Job description

·  Location
Dorchester, Dorset
·  Salary
£10.43/Hour
·  Category
IT - IT
·  Job type
Contractor
·  Industry
IT and Telecoms
·  External Reference
JN-092019-88949

The principal responsibility of the role is to be part of the team of ICT Field Support Officers for the Strategic Alliance of Devon & Cornwall and Dorset Police. This role is based at Winfrith Police HQ, Dorset.

Key requirements:

·  Demonstrable ability to provide and support IT and Communication equipment; hardware, software and ancillaries Proven commitment to providing exceptional customer service

·  Proven ability to work unsupervised, to demanding timescales and as part of a team

·  Experience of working in a user-focused ICT service delivery environment

·  Experience of remaining calm and methodical in an environment of conflicting deadlines together with the ability to adapt to changing demands and conditions and handle multiple issues simultaneously

·  Proven ability to administer ICT equipment, systems and applications within a large geographically distributed organisation utilising physical and mobile networks, ideally in a complex environment.

·  Demonstrably good communication skills with the ability to communicate technical information in a meaningful way to a non-specialist customer base

·  Proven problem solving ability

·  Fully competent and experienced with Microsoft Windows and Microsoft Office applications

·  ICT Security awareness, including firewalls, anti-virus, end-point control and other protection services

·  Understanding of legal issues relating to ICT Dept. - Data Protection Act, Computer Misuse Act

·  A full valid UK driving licence or the ability to travel around the Alliance.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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