HR, Sales and Management - HR Administrator
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· External Reference
Job Title: HR Administrator
Location: Poole, Dorset
Hours: Monday to Friday 36.25p/w
Contract to end of September
Large Poole based client require Administrators to work with a pensions/HR environment. Please note this is not a call centre role.
Key to this role will be to provide a professional and consistent first line support to meet requirements of current policies and procedures.
* To provide an accurate first line assistance to members of the pension schemes or other users via the call handling system, e-mail, post, fax and other mediums
* Provide professional and courteous service while ensuring problem resolution and customer satisfaction. Deliver and promote superior service in handling problems and complaints
Skills and Experience:
* Proficient in MS Office Applications - Outlook; Word; Excel
* Advanced level of customer service delivery skills
* Important to understand the different types of Businesses supported by the Contact Centre and supporting areas. Ability to build relationships across teams and with callers
* A proven experience of working with customers via telephone (an advantage)
* Having worked in a customer facing role with experience in Administration preferably within a Pensions or Contact Centre environment (an advantage)
If you are the candidate we are looking for or are interested to discuss this role or other live vacancies, please do not hesitate to call Tom on 01202 202810 or email
Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunity Employer.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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