Graduate Account Manager

Job description

·  Location
Chichester, West Sussex
·  Salary
£ 20000 - £ 24000 / Year
·  Category
Office and Secretarial - Administrator
·  Job type
Permanent
·  Industry
Office and Secretarial
·  External Reference
JN-112018-36710

Looking for a career that will excite, challenge and inspire you? We are currently recruiting for a Graduate Account Manager to join an established and growing team, every day will provide opportunities to learn, grow and share ideas.

This is an exciting opening within a fast paced client facing environment and an excellent opportunity for candidates to either begin or develop their Account Management career. The main purpose of the role is to provide high quality service and support to all customers.

You will be:

� Managing customer relationships in order to give the best chance of retaining their business.

� Developing a clear understanding of the customer's situation/needs.

� Use judgement and skills to clear referrals

� Provide efficient, quick solutions that meets the customer's requirements

� Prioritising customer service and acting on requests within 24 hours and following up

� Provide written quotes/proposals and responses when needed

� Ensuring payment is received in a timely manner

You must log all interactions with customers to maintain an up to date profile. The quality of data is extremely important, you must ensure all details are retrieved and documented. This is an exciting opportunity for someone looking to develop existing customer relationship skills or start their career with an entrepreneurial company.

The ideal candidate will:

� Have previous Customer Service/Account Management experience

� Be able to work within a fast-paced environment

� Be confident building relationships with people (over the phone and face-to-face)

� Have a good working knowledge of Microsoft Word, Excel and Outlook

� Excellent time management skills

� Possess a confident and proactive ability to work to deadlines and process timeframes.

Our client offers a competitive salary for the current market accompanied by great benefits including 25 days holiday + Bank Holidays, Bespoke Training and Free Parking on site.

They are dedicated to developing staff to the highest of standard and provide many training opportunities. This is of great benefit to employees and helps them to improve their career prospects. Upon proven successful performance in this role, there are opportunities to progress your career within a variety of areas within the business.

If you are passionate, innovative and ambitious, we want to hear from you.

Should you be interested, please do apply! Full spec is available for us to send to you should you wish to know more.

By registering with Adecco you will benefit from the support of a dedicated and experienced Recruitment Consultant, have access to variety interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond! We are fully compliant with GDPR and your details will not be forwarded to any external companies without your express permission.

Please note: This position is based in Chichester, please only apply if you are willing and able to work in this location, and have the required skills. All applications will be reviewed within five working days by one of our experienced consultants and successful applicants only will be contacted within that time-frame. Please be assured that your details remain confidential and they will not be sent out to our client(s) until you have been contacted by us and have given us your consent, in accordance with REC guidelines. Adecco is an equal opportunities employer.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy