Customer Service Advisor

Job description

·  Location
Sunderland, Tyne And Wear
·  Salary
£9.00/Hour
·  Category
Sales & Retail - Customer Service Advisor
·  Job type
Temporary
·  Industry
Office and Secretarial
·  External Reference
JN-032020-126514

Adecco are working in partnership with a market leading client that is looking to recruit experienced customer service advisors on a ongoing temporary basis.

Responsibilities and duties of this position include:

·  Operative effectively with in customer centre environment

·  Liaise with customers via email and telephone

·  Provide a warm and friendly point of contact

·  Build an instant rapport with customers

·  Understand the nature of the enquiry

·  Provide excellent customer service

·  Accurate record keeping and data entry

Essential Skills & Experience
* Working within a customer service environment
* Ability to work to targets
* I.T literate and competent
* Maintaining high standards of professionalism
* Presenting a friendly & polite manner
* Consistent delivery of quality & attention to detail
* Enthusiasm for customer service & satisfaction

Working hours are 08.00am till 17.00pm or 09.00am till 18.00pm working 5 days out of 7, flexibility is also required depending on business needs. This is a ongoing temporary role.

For more information or to arrange an interview contact us today.

The Adecco Group UK & Ireland is an equal opportunities employer

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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