Customer Service Advisor

Job description

·  Location
Stevenage, Hertfordshire
·  Salary
£8.25/Hour
·  Category
Sales & Retail - Inbound Call Centre
·  Job type
Contractor
·  Industry
Office and Secretarial
·  External Reference
JN-122019-109714

Customer Service Advisor
Stevenage
Temp-Perm
£8.25 per hour
Shifts are between 8am-8pm, Mon- Friday with one in 4 Saturday shifts.

(7.5hr shifts with a 30min break)

*The successful candidate must be able to start immediately *

Job Spec:

·  To handle all telephone calls, written correspondence, e-mails and faxes in a professional and polite manner

·  To provide advice, information & referrals as appropriate to customers

·  Updating and maintaining data bases

·  To maintain confidentiality with regards to customer records

·  To escalate certain calls to the appropriate team

·  Meeting team and individual targets

Person Spec:

·  Excellent communication skills - both verbal and written

·  Strong telephone skills

·  Ability to converse at ease with members of the public

·  Combination of skills and experience in contact centre or customer service.

·  PC literate with excellent keyboard skills

·  Good communicator, highly customer focused.

Please apply today and Georgie will phone you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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