Customer Service Administrator (PART TIME- 9:30-3:00PM)
Maidenhead (Berkshire) Administration
Job description
Location
Maidenhead, Berkshire
· Salary
£ 22000 - £ 24000 / Year
· Category
Sales & Retail - Customer Service Advisor
· Job type
Permanent
· Industry
Office and Secretarial
· External Reference
JN-072019-80795
An exciting opportunity has arisen to join an expanding team within a growing company.
This role will support our client's busy, growing customer service department by providing accurate, diligent work through several channels!
The ideal candidate will be highly motivated, with a high attention to detail and the ability to manage and prioritise work. You should be proficient at working individually and as part of a wider team. Previous experience in a similar high paced customer service role is essential!
If you have the necessary skills, apply now!
Key Responsibilities:
· Answering a variety of calls from customers and transferring to other departments
· Maintaining/amending customer data
· Taking orders via phone and email
· Email correspondence
· Arranging returns and collection within the UK and internationally
· Maintaining strong communication links with customers and colleagues
· General support to the business as required
Key Skills:
· Familiar with MS Office, Outlook and Zendesk (training will be given)
· Excellent eye for detail
· Ability to prioritise work to meet deadlines
· Strong written and verbal communication skills
They offer:
· Competitive salary
· 9am - 5pm, Monday to Friday (potential shift 8-4 or 10-6)
· 25 days holiday plus public holidays
· Optional private healthcare
· Staff discount on purchases
· Discretionary annual profit related to bonus scheme
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy