Business Support Officer

Job description

·  Location
London, Greater London
·  Salary
£17.23/Hour
·  Category
Office and Secretarial - General Administration & Clerical
·  Job type
Contractor
·  Industry
Office and Secretarial
·  External Reference
JN-012020-113940

Purpose of Job

Support the Business Support Team in providing corporate services

Main Duties and Responsibilities

·  Support the Business Support Team with day to day administrative tasks

·  Provide executive support to the wider Corporate Services Directorate

·  Assist the Business Support Team in monitoring and managing complaints, setting up review panels, NOSP appeals and the collation of documents

·  Assist the Business Support Team in the collation, redaction and completion of Subject Access Requests and Disrepair Claims

·  Create forms and templates, guidance notes and promotional material to support the Business Support Team

·  Conduct research, surveys, polls, focus groups etc. and report on findings

·  Maintain appropriate monitoring frameworks, action plans and information centres to support project delivery and deadlines

·  Maintain the policy and procedure matrix

·  Organise travel and accommodation, as required

·  Prepare agenda, take minutes and update action logs

·  Processing invoices and expenses

·  Logging and monitoring correspondence

·  Prepare and maintain systems, reports and databases including data entry

·  Assisting with monitoring performance and facilitating improvement

·  Assist the Business Support Team to deliver staff events and initiatives.

·  Prepare reports, presentations and other information on a range of issues for a variety of audiences using appropriate media.

Additional Tasks

·  Provide executive support to the Chief Executive as and when required

·  Support the CEO by being a point of contact for calls, enquiries, visitors and requests

·  Support the CEO by taking dictation (in person and over the phone) and minutes at meetings

·  Assist with the management of the CEO and Director of Housing's diary and inbox

·  Provide administrative and clerical support to the CEO PA and Corporate Services Officer

·  Work with the CEO PA to organise external and internal meetings and events such as tours, teleconferences, Board Meetings, Board Strategy Days, CMT Meetings and CMT events; booking venues and ordering catering, arranging accommodation and transportation, and taking minutes as required

·  Attend to visitors of the CEO and Director of Housing

General

·  Perform other duties as may be reasonably required by your line manager or other manager.

·  Conduct yourself in line with our client's policies, procedures, rules and standards.

·  Adhere to the highest principles of confidentiality in line with Data Protection

·  To keep up to date with new technology as introduced and undergo any appropriate training

·  To work flexibly, creatively and responsively with other personnel to ensure the smooth running of the services we provide.

·  Undertake some out of hours work and travel.

·  Provide executive support including taking dictation and minutes at meetings

·  Presented information in an appropriate format including writing reports

·  Organising meetings and events

·  Working on a task, event or project as a group

·  Day to day administrative experience

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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