Team Leader - F&B Service

Job description

Key tasks

 Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
 Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
 Ensure to attend to guest complaints, requests or inquiries regarding the services.
 Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
 Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
 Identify optimal, cost effective use of the resources and educate the team on the same.
 Assist the F&B Manager to prepare and submit in the required format all information necessary for budgeting timorously and accurately.
 Ensure to upgrade & update with the trends, practices and equipment in food and beverage preparation and service in the bar.
 Ensures that the workplace and storage areas remain clean and tidy