Talent and Culture Assistant

Job description

 

 

The T&C Assistant will play a critical role in the daily operation of our successful Talent & Culture Department. They will proactively support the T&C department on ensuring the ongoing level of detail required to maintain all T&C administration, support positive colleague relations and promote our company values and culture; whilst assisting the Director of T&C where required and offering support to the rest of the T&C Team where necessary.

 

Accountable Duties

 

·  Provides a warm reception to all internal/external guests. Answers a wide variety of enquiries from current and prospective colleagues, both in person, over the telephone and via e-mail
·  Manages all office administration responsibilities as well as walk in queries, including incoming and outgoing mail and filing
·  Ensures all T&C information and colleague files (electronic and paper systems) are compliant, accurate and up to date, and easily accessible.
·  Conducts quarterly audit of all colleague files for key information along with Code of Ethics, GDPR and Working Time Regulations audits; quarterly report on colleague immigration status
·  Assists with ensuring all Employee Action Forms are completed and submitted in a timely manner including follow up if needed

·  Supports T&C Director and T&C team with administration, ad hoc queries and projects
·  Support Head of Talent Acquisition with recruitment of different line roles
·  Manage interview tracker and liaise with HODs and Hotel Manager’s PA for organizing face to face interviews
·  Create weekly vacancy list and publish it on Lifeworks every Friday
·  Raise job requisitions on TAS
·  Responsible for all new starters documentation including uploading information onto T&C Manager, ensuring paperwork reaches payroll in a timely and efficient manner
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Attend monthly payroll meeting with Payroll Supervisor

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Send employment offers

·  Prepare job contracts and amendment letters
·  New Starters Responsibilities:
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Ensure all on boarding documents have been issued

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Send reference check through Hireright system and collect results

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Collect dietary requirements and medical questionnaires of new starters

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Provide orientation information

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Run benefit part during induction

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Assist with all new hire travel/accommodation recommendations

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Organize uniform fitting appointment for new starters before the starting date

·  Manage the Savoy Careers Common Inbox
·  As the T&C Representative for Health & Safety, responsible for all H&S requirements of the department and attendance of the monthly H&S Meetings
·  Assist Colleague Experience Manager with the coordination of work experience/internships
·  Promotes positive colleague relations trough an environment that encourages open communication, trust & mutual respect
·  Carries out any other administrative support duties and responsibilities as assigned
·  Demonstrates Accor Values and communicates the Vision and Values at all time.
·  Fully supports and is knowledgeable regarding all relevant Accor Human Resource Policies & Procedures

 

 

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1-2 years’ experience in the Hospitality Industry desirable

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Strong communication skills, both written & verbal.

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Kind and empathetic attitude toward colleagues, role modelling The Savoy brand and being a frontline ambassador for T&C

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Confident and articulate able to build positive relationships at all levels

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Strong administration and organization skills with a proven ability to juggle many tasks simultaneously in a busy work environment and met deadlines.

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Great attention to detail, and focus on quality of work produced.

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A  team player, possessing a high degree of professionalism, knowledge of Talent & Culture processes, business acumen, energy and determination.

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Attention to detail and the ability to set and meet deadlines with quality results.

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Advanced computer skills in Word, Excel, PowerPoint, Publisher and T&CIS.

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An extremely positive energy that is contagious and a drive to grow and develop within Talent & Culture.

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Ability to demonstrate tact and diplomacy in an environment of confidentiality with the right balance of common sense, empathy, and business acumen.

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Must be able to remain focused and calm in a busy, and often hectic, office environment

Visa Requirements: We are unable to provide sponsorship for this position

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com  to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!