Spa Therapist (Russian Speaker)

Job description

Job Description

Reporting to the Manager, responsibilities and essential job functions include but are not limited to the following: 

·  Consistently offer professional, friendly and engaging service.
·  Perform massage while maintaining the guest comfort at all times.
·  Perform 30, 45, 60, 90 and 120 minute massages as required.
·  Ensure individualized guest service through acknowledging and responding to their needs and expectation.
·  Maintain a clean, hygienic and neat work environment at all times, ensuring all equipment is in safe working order.
·  Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales.
·  Assist guests regarding hotel facilities in an informative and helpful way.
·  Follow departmental policies and procedures.
·  Follow all safety and sanitation policies - including Covid19 prevention protocol.
·  Other duties as assigned.

Work Experience

·  Must be professional, service oriented, accurate, gentle and work with attention to detail, striving to exceed the expectations of every guest every time.  
·  Some computer knowledge helpful;
·  Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
·  Excellent personal appearance, good verbal and written communication skills in Russian & English. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest. Knowledge of guest service and/or hospitality industry a plus.

Benefits

·  Employee benefit card offering discounted rates at Accor worldwide
·  Learning programs through our Academies
·  Opportunity to develop your talent and grow within your property and across the world!
·  Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

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