Residential Concierge

Job description

 

Raffles Hotels & Resorts  is a collection of award-winning luxury hotels located in vibrant destinations around the world. Unique with its own distinct personality, each Raffles hotel distinguishes itself with the highest standards of product and service.

 

We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand.

 

Raffles Jakarta is located in the central business district within Ciputra World 1, a prestigious new development comprising a shopping mall, an office tower, a residential tower and the Ciputra Artpreneur art museum and theatre.  Raffles Jakarta features 173 well-designed rooms and suites exuding the elegant style of Raffles hotels around the world.  Food & beverage venues include Raffles’ iconic Writers Bar and the innovative all-day dining Arts Café. The 2,600 square meter ballroom is one of the largest in Jakarta, and along with state-of-the-art meeting rooms are the city's finest venues for social events and conferences.  For leisure, the hotel offers a Raffles spa, gymnasium, outdoor pool, Jacuzzis, pool bar, tennis courts and a jogging track.  The décor of Raffles Jakarta features unique concepts of art and colours, with inspiration drawn from the distinctive style of renowned Indonesian artist Hendra Gunawan.

 

“ Embark on a unique career experience, a joyful journey of self-discovery ” is the talent acquisition slogan of Raffles Jakarta. A career opportunity with Raffles Jakarta is unique because all colleagues at all levels commit to create a professional environment where they can discover and unleash their unique potentials to achieve excellence. Every piece of experience at work offers a learning opportunity. Therefore, work, seen from the learning perspective, constitutes a joyful journey of self-discovery.

 

If you would like to continue your episodes of excellence with Raffles Jakarta and at the same time focus on becoming your better self, consider joining us as:

 

Residential Concierge

 

Summary of Responsibilities

A Residential Concierge is working on rotation shifts, is in charge to  manage the internal administration of Raffles Residences, provide accurate information concerning Residences facilities, venues and functions and to handle all guest inquiries in accordance with the established standards.

Qualifications
Candidates for this position must be team players who are genuinely passionate about serving guests, at all times thoughtfully focusing on anticipating and exceeding their expectations. They must be able to interact confidently with guests in a naturally friendly and engaging manner, to work fast as well as to deal with complaints patiently in order to turn them into positive experiences. To be successful in the job, candidates must be able to speak and write in English and to operate common computer applications for the job. Diploma in Hotel Administration is preferred.

Other Requirements:
Candidates must have authorization to work in Indonesia and enjoy vibrant city life of Jakarta.