Reservations Manager

Job description

Key tasks

Your duty is to manage the client portfolio allocated to you, according to criteria determined by your management and in line with ISO 9002 standards. It also involves: *Maintaining commercial relations, informing and advising customers on changes to products. *Organising, supervising and coordinating your team's work. *Passing your expertise on to your team; enabling them to acquire greater autonomy. *Keeping your management informed regularly on corporate accounts, *Checking that all administrative procedures (invoicing cancellations...), related to other departments, are carried out within the deadlines to ensure optimal customer service.