Reception Day/Night Team Member
UNITED KINGDOM
Job description
Key tasks
Are you a team player who takes pride in their personality and customer service attitude?
We can’t wait to meet you!
We are interested in a talented individual to join Novotel London Blackfriars's wonderful team.
You will stand out if you can deal effectively with people from different cultures, levels and backgrounds ;
Are able to work as part of a team as well as able to focus on the task at hand;
Your mission includes :
• To provide a friendly welcome and excellent service over the phone and on the guests arrival to the hotel;
• To carry out all necessary operations when guests arrive and depart;
• To help encourage customers loyalty by developing friendly personalised relationship and by ensuring that the Le Club standard are followed.
It is accepted that the right person may be qualified through experience rather than thru a formal education structure.
Why join the Novotel Blackfriars and Accor family?
Our culture is created around our employee’s well-being and we’d like to encourage and empower you to strive for your best
Your Benefits Include:
* International Development Opportunities
* Attractive Bonus Scheme
* Pension Scheme
* A Discount Card to be used in Accor Hotels Worldwide
* Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
* Training & Development
* Additional holidays with service
* And more: recommend a friend scheme; Employee Advisory Service; Childcare Vouchers
If this sparkled your interest , get in touch !