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Offers “Accor”

Expires soon Accor

Quality Assurance Manager - Movenpick BDMS Wellness Resort Bangk

  • THAILAND

Job description



Key tasks

- Achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews, preparing and completing action plans, implementing production, productivity, quality, and guest-service standards, identifying and resolving problems, completing audits, determining system improvements, and executing plans.
- Accomplishes quality assurance human resource objectives by enforcing policies and procedures, planning, monitoring, training, assigning, coaching, counselling, and communicating job expectations.
- Meets quality assurance targets and objectives by analyzing gaps, initiating corrective action, managing guest experiences in all channel and creating rapport with hotel’s advocates.

NOTE : Successful candidate will be contracted with and based at Movenpick BDMS Wellness Resort Bangkok - Thailand