Night Auditor
City of Edinburgh (City of Edinburgh)
Job description
Key tasks
Ibis Edinburgh Centre Royal Mile is looking for a night auditor to join our family.
If you are a night person, passionate about hospitality and want to be a part of a team, this career opportunity may be for YOU ! We strive to provide high standard of service and go out of our way to make our guests feel welcome and cared for.
Some of the key responsibilities:
Welcomes guests as soon as they arrive with great care and attention
Helps encourage customer loyalty by building friendly, personalized relationships
Ensures that administrative procedures never take priority over guest relations
Keep the hotel secure for the team and the guests
Handles phone calls
Communicates to other departments
Handles reservations
Prepares and serves snacks or breakfasts outside of the restaurant's opening hours
In return we offer you:
• Employee Discount Scheme
• Bonus Breaks – 2 FREE breaks of 1 or 2 days
• Accor Colleagues Rates
• Friends & Family Rates
• Pension Scheme
• Annual Employee Bonus Scheme
• Workplace Options
• Free Eye Tests
• Staff meals & uniform
• Childcare vouchers
• Cycle to Work Scheme
*Terms & Conditions may apply to certain benefits
If you believe that this opportunity is for YOU, we would love to hear more about you!!