Offers “Accor”

Expires soon Accor

Multi-task Receptionist

  • UNITED KINGDOM

Job description



Key tasks

Overview of duties:
• Welcomes guests and takes care of them from their arrival through to departure
• Contributes to guests' permanent satisfaction by providing high quality services throughout their stay
• Up-selling, recommend, advise & SMILE

Main responsibilities:
• Welcomes guests as soon as they arrive with due care and attention
• Carries out all operations concerning guest arrival and departure in compliance with internal procedures
• Helps encourage customer loyalty by developing friendly, personalised relationships
• Anticipates guests' needs and takes them into consideration
• Conveys the hotel image
• Helps bring certain brand concepts to life on a day-to-day basis ( e.g. Le Club)

IF YOU
Are passionate about delivering great service
Enjoy a smile
Like to learn and achieve
Want to work for a well-established company with lots of opportunity to grow

WE WANT TO HEAR FROM YOU.

The successful candidate will enjoy a number of benefits which include:
Meals on duty
Uniform
Discounts in Brand hotels throughout the worldwide
Bonus Breaks (up to 4 free nights stay in UK hotels every 12 months)
Childcare vouchers
Potential for year end Bonus
Training (on and off site)
Career development opportunities in the UK and abroad.

Make every future a success.
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