Multi-task Receptionist
UNITED KINGDOM
Job description
Key tasks
Overview of duties:
• Welcomes guests and takes care of them from their arrival through to departure
• Contributes to guests' permanent satisfaction by providing high quality services throughout their stay
• Up-selling, recommend, advise & SMILE
Main responsibilities:
• Welcomes guests as soon as they arrive with due care and attention
• Carries out all operations concerning guest arrival and departure in compliance with internal procedures
• Helps encourage customer loyalty by developing friendly, personalised relationships
• Anticipates guests' needs and takes them into consideration
• Conveys the hotel image
• Helps bring certain brand concepts to life on a day-to-day basis ( e.g. Le Club)
IF YOU
Are passionate about delivering great service
Enjoy a smile
Like to learn and achieve
Want to work for a well-established company with lots of opportunity to grow
WE WANT TO HEAR FROM YOU.
The successful candidate will enjoy a number of benefits which include:
Meals on duty
Uniform
Discounts in Brand hotels throughout the worldwide
Bonus Breaks (up to 4 free nights stay in UK hotels every 12 months)
Childcare vouchers
Potential for year end Bonus
Training (on and off site)
Career development opportunities in the UK and abroad.