Lounge Server - On Call

Job description

Lounge Server - On Call

The Lounge Server is responsible for offering individual warm and welcoming service by paying attention to the guests needs and looking for every opportunity to Wow and delight the guest with your knowledge and service levels.  Serves food and beverage to guests in the Lobby Lounge.

 

Hotel Overview:  

If creating memories and being part of an exceptional guest experience appeals to you, perhaps you would be interested in joining the outstanding team of hospitality professionals at Fairmont Washington, D.C., Georgetown.

 
Summary of Responsibilities:
Reporting to the Director, Restaurants, additional responsibilities and essential job functions include but are not limited to the following:

·  Presents menu and specials, answers questions, and makes suggestions regarding drinks, appetizers and service
·  Relay orders to the bartender and kitchen
·  Serving food and beverage items to guests
·  Handle cash and remittance; collects payment from customers
·  Stocking of stations
·  Maintain cleanliness of the lobby lounge; clears tables at conclusion of dining experience
·  Following established service guidelines and practices; continually demonstrate the Service Principles with every interaction with guest and colleagues
·  Carrying out other duties and responsibilities that may be requested by your teammates or manager
·  Maintain a positive service attitude at all times and be willing to help and advise guests with all questions and requests they may have

Qualifications:

·  Previous food and beverage experience required
·  Basic food and wine knowledge required
·  Minimum of one-year experience as a Lounge server or server in a fine dining restaurant is preferred
·  Excellent verbal communication skills
·  Fluent in English
·  While performing the duties of this job, the employee is regularly required to stand and/or walk
·  High energy level; friendly; outgoing; team player, good organizational skills; salesmanship

Physical Aspects of Position (include but are not limited to):
·  Constant standing and walking throughout shift
·  Constant lifting and carrying up to 25 lbs
·  Occasional kneeling, pushing, pulling, lifting
·  Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must already be legally eligible to work in U.S.

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!