Group Sales Coordinator

Job description

 

 

Sales Coordinator

Members of our Sales Office team do more than “sell” the warm, engaging and anticipative service that Fairmont Hotels & Resorts is renowned for – they live it! Showcase your outstanding interpersonal skills as a Sales Coordinator, where you will provide organizational and administrative support to your team and memorable service to your guests.

Hotel Overview:  Fairmont Austin offers 1,048 guestrooms and suites, along with 140,000 square feet of meeting and event space. This is your opportunity to be part of the largest luxury hotel in Austin, one of the fastest growing markets in the US.

Summary of Responsibilities:

Reporting to the Director of Group Sales, responsibilities and essential job functions include but are not limited to the following:

- Coordinate and oversee Opera Sales and Catering system to all include definite, tentative and prospective group and catering booking activity.

- Generate group sales contracts, proposals and deposit/payment invoicing

- Consistently offer professional, friendly and engaging service

- Ensure prompt and courteous service is extended to both internal and external customers

- Escort general inquiries during site inspections

- Prioritize all telephone calls and in-person visitors, scheduling appointments as required

- Maintain a positive relationship with all guests, vendors, Colleagues and global sales network

- Ensure all sales promotional literature is current and updated Update convention bureau lists

- Prepare and disseminate month-end reports

- Provide all administration duties for the Sales office

- Assist with the maintenance of accounts, contact, activity and business details within appropriate software applications

- Follow departmental policies and procedures

- Follow all safety policies

- Other duties as assigned

 

Qualifications:

 

- Previous sales or administrative experience preferred

- Advanced skills in Microsoft Window applications and/or relevant computer applications required, Knowledge of Opera PMS an asset

- University/College degree in a related discipline an asset

- Excellent communication skills, both written and verbal required

- Strong interpersonal and problem solving abilities

- Highly responsible & reliable

- Ability to focus attention on guest needs, remaining calm and courteous at all time  

Visa Requirements: Applicants must have the appropriate work authorization for the United States of America

 

APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com  to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

 

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!