Offers “Accor”

Filled Accor

Front Office Manager

  • Manchester (Greater Manchester)
  • Sales

Offre pourvue !

Job description

Job Description

We are looking for a Front Office superstar to come join our small and dedicated team and help us to provide service, warm welcome and ensure that the quality of service meets Ibis standards. You will need to have a passion for great customer service and be able to ensure that every guest experience counts.

If you love working in hospitality, and you’re looking for your next opportunity. A role with us could be the beginning of a new career.

This position reports directly to the Hotel Manager. You will thrive in a busy environment and will love taking on responsibility whilst being a part of the management team.

Start date: March 2021

Management of the day-to-day operation of Front Office and Night Audit functions with a focus on guest relations, recruitment and rostering, while overseeing the smooth running of all hotel departments in the Hotel Managers absence.

Ensure Accor’s guest loyalty and recognition program is maintained and delivered to it’s highest standards.

Motivate and empower team members to problem solve and surprise our guests.

Ensure that the Department establishes and maintains an ongoing quality improvement programe and take action on any feedback.

Work Experience

Minimum of 1 years hospitality management experience.

Benefits

After 6 months service you will receive an Accor branded discount card that gives you access to a multitude of discounts.

Training and development opportunities, great career progression.

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