Food & Beverage Team Leader

Job description

Key tasks

Are you a team player who takes pride in their personality and customer service attitude?

We can’t wait to meet you!

We are interested in a talented individual to join Novotel London Waterloo’s wonderful team.

You will stand out if you can deal effectively with people from different cultures, levels and backgrounds ;
Are able to work as part of a team as well as able to focus on the task at hand;

Your mission includes :

Behaves and acts in an exemplary fashion, embodying the brand mindset
Supervise the team of Food and Beverage Department, helping them improve their skills and providing support for career development
Ensures that all products served to guests conform to standard and are of good quality
Provides information for guests within his/her field of competence or directs them to the right person
Remains polite and courteous at all times whatever customers may request
Handling any complaints concerning the restaurant immediately and sensibly, and keeps the manager informed.

Why join the Novotel Waterloo and Accor family?

Our culture is created around our employee’s well-being and we’d like to encourage and empower you to strive for your best

Your Benefits Include:
* International Development Opportunities
* Attractive Bonus Scheme
* Pension Scheme
* A Discount Card to be used in Accor Hotels Worldwide
* Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
* Training & Development
* Additional holidays with service
* And more: recommend a friend scheme; Employee Advisory Service; Childcare Vouchers

If this sparkled your interest , get in touch !