Floor Supervisor

Job description

“Quality in Life”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

Swissotel Resort, Bodrum Beach lies directly on the waterfront in Turgutreis, approximately 20 km from the centre of Bodrum, a very popular destination as it offers ideal conditions for water sports, culture and Aegean relaxation

 

The main two-storey hotel of Swissotel Resort, Bodrum Beach comprises 66 rooms and suites, with minimum 40 m² per room. This is complimented by 72 serviced residences at 85-348 m².

 

The restaurants and bars are places of entertainment, where the ambience runs from formal to casual and dishes are prepared with the best local products.

 

Floor Supervisor

 

Summary of Responsibilities:

 

The main responsibilities and tasks of this position are as listed below, but not limited to these:

 

· 
To consistently offer professional, friendly and engaging service

· 
To lead and supervise the day-to-day operation of the department to ensure service standards are followed

· 
To handle Guest concerns and react quickly, logging and notifying the proper areas

· 
To actively participate in daily briefing, daily warm up and department meetings

· 
To ensure Room Attendants are informed daily about priorities in their section

· 
To follow departmental policies and procedures

· 
To report necessary maintenance items

· 
To follow all safety and sanitation policies

· 
Other duties as assigned

Qualifications:

We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

·   Previous leadership experience an asset
· 
University/College degree in a related discipline an asset

· 
Excellent communication and organizational skills

· 
Excellent written and spoken English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials.

· 
Highly responsible & reliable

· 
Ability to work cohesively with fellow colleagues as part of a team

· 
Ability to focus attention on guest needs, remaining calm and courteous at all times

Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

If you feel you are ready for your next professional challenge, send us your application today.