Offers “Accor”

Expires soon Accor

F&B Captain - Mondrian Seoul Itaewon

  • Seoul, SOUTH KOREA

Job description

Job Description

·        Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation

·        Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

·        Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis

·        Take food and beverage orders according to guest’s requirements and preferences

·        Deliver food & beverage services in accordance to departmental standards and procedures

·        Ensure that all food & beverage are served according to service standard

·        Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full

·        Try to remember individual patron’s names and their preferences to extend a personalized service

·        Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

·        Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

·        Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

Work Experience

·        Additional certification(s) in Food & Beverage will be an advantage

·        Good reading, writing and oral proficiency in English language

·        Ability to speak other languages and basic understanding of local languages will be an advantage

·        Minimum 4years of relevant experience in a similar capacity

·        Working knowledge of MS Excel, Word, & PowerPoint

Make every future a success.
  • Job directory
  • Business directory