F&B Associate

Job description

Key tasks

 Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
 Welcome the guests by greeting them as per the standards.
 Any matter which may affect the interests of hotel should be brought to the attention of the Management
 Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
 Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
 Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest service.
 Identify optimal, cost effective use of the resources and educate the team on the same