Offers “Accor”

Expires soon Accor

Experienced Food & Beverage Supervisor

  • Queenstown, NEW ZEALAND
  • Hotels - Restaurants

Job description

Job Description

This signature restaurant of Hotel St Moritz, is a greatly admired eatery for locals and visitors alike. A refreshing departure from a ‘Hotel Restaurant’, this award-winning establishment offers global opportunity within the bespoke Mgallery collection.

In this role you will work with the food & beverage team to ensure that service in the restaurant meets the expectations of a upscale restaurant.

Duties include, but not limited to:

ž Ensure efficient, friendly and professional food and beverage service is provided to all guests.

ž Provide for guests and patrons an experience and environment they feel meets their expectations.

ž Familiarise yourself with VIP and regular guests to ensure their requests and needs are met.

ž Maintain control of restaurant service equipment, correctly recording breakages and carry our regular stock takes.

ž Maintain a weekly cleaning schedule for the restaurant to achieve the highest possible hygiene and cleaning standards.

ž Ensure all mis-en-place is completed prior to guests arriving.

ž Ensure staff are competent in dining menu and wine list knowledge and can maximise sales to guests.

ž Ensure the front-of-house and back-of-house areas are clean and tidy.

ž Properly induct new staff into the team, department and hotel in the first week of their employment.

ž Ensure that all staff under your control carry out their duties in accordance with the service standards and procedures manuals to meet departmental / hotel service standards and brand standards.

ž Openly communicate with staff ensuring regular briefings occur and all relevant information is passed onto staff.

ž Delegate duties so all aspects of the shift are covered

ž Lead by example to maintain good staff morale.

ž Manage staff within performance guidelines outlined in the Accor Employee handbook and Hotel staff handbook.

Work Experience

Minimum 2 Years Experience

LCQ

Managers Licence

Health & Safety Representative Experience

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