Experienced Food & Beverage Supervisor
Queenstown, NEW ZEALAND Hotels - Restaurants
Job description
Job Description
This signature restaurant of Hotel St Moritz, is a greatly admired eatery for locals and visitors alike. A refreshing departure from a ‘Hotel Restaurant’, this award-winning establishment offers global opportunity within the bespoke Mgallery collection.
In this role you will work with the food & beverage team to ensure that service in the restaurant meets the expectations of a upscale restaurant.
Duties include, but not limited to:
ž Ensure efficient, friendly and professional food and beverage service is provided to all guests.
ž Provide for guests and patrons an experience and environment they feel meets their expectations.
ž Familiarise yourself with VIP and regular guests to ensure their requests and needs are met.
ž Maintain control of restaurant service equipment, correctly recording breakages and carry our regular stock takes.
ž Maintain a weekly cleaning schedule for the restaurant to achieve the highest possible hygiene and cleaning standards.
ž Ensure all mis-en-place is completed prior to guests arriving.
ž Ensure staff are competent in dining menu and wine list knowledge and can maximise sales to guests.
ž Ensure the front-of-house and back-of-house areas are clean and tidy.
ž Properly induct new staff into the team, department and hotel in the first week of their employment.
ž Ensure that all staff under your control carry out their duties in accordance with the service standards and procedures manuals to meet departmental / hotel service standards and brand standards.
ž Openly communicate with staff ensuring regular briefings occur and all relevant information is passed onto staff.
ž Delegate duties so all aspects of the shift are covered
ž Lead by example to maintain good staff morale.
ž Manage staff within performance guidelines outlined in the Accor Employee handbook and Hotel staff handbook.
Work Experience
Minimum 2 Years Experience
LCQ
Managers Licence
Health & Safety Representative Experience
","datePosted":"2020-09-25T00:00:00.000Z