Duty Manager

Job description

Key tasks

 Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of the hotel.
 Responsible for Reception, Concierge operations, Telephones, Hospitality and Cashier.
 Liaise with different departments for smooth and coordinated work.
 Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away.
 Ensure to interact with the guests & enable the team to understand guest requirements.
 Ensure that the arrivals and departures for the day and relevant records are maintained.
 Ensure quality in all aspects of work and among the staff in the lobby.