Bell Person

Job description

ABOUT FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD
 
Ranked 7th in Top 10 most attractive employers in Singapore – Randstad Employer Brand Research 2018

Come and join our team at RC Hotels! An exciting and fulfilling career awaits!

We are searching for a diverse group of passionate individuals to work in our two NEWLY REFURBISHED hotels. Seated conveniently right above City Hall MRT station, we are located within Raffles City Shopping Centre. It is never a dull day within the hotel complex which consists of 13 Food and Beverage establishments, one of Asia’s largest and award-winning Willow Stream Spa and the cutting edge event and function space, Raffles City Convention Centre.

We believe the finest hospitality experience begins with our colleagues. It is our mission to provide everyone with equal opportunities for growth and success.

Hand in hand with our global team, we strive to provide a safe and dynamic working environment for all.

Be a part of something big, we will love to hear from you! 

Bellman

The position is responsible for ensuring timely provision of service for luggage delivery, luggage pick-up, delivery of night amenities, faxes, mails as directed by Leaders and Bell Captains and fulfilling other service requests in a prompt and friendly service culture. 

  

Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these: 
·  Ensure timely delivery of guest luggage and guest items in a friendly and approachable manner to meet and exceed guest expectations
· 
Orient guests on the room facilities to facilitate guest use and comfort.

· 
Attend to all other guest requests as directed by Leaders, Captains and Communications Agents

· 
Acknowledge and communicate with Bell Captains via Mobitalk upon completion of assignments

· 
Listen actively and is able to display self-control and empathy in challenging interactions and offer suitable alternative

· 
Presence at the lobby area to provide guest assistance

·  Work closely with the Doorman for arrival and departure luggage assistance
·  Ensure smooth flow of traffic at the driveway
·  Assist with any group luggage logistics
·  Perform manual wake-up calls for guests during night shift when required
·  Ensure timely deliveries of amenities to guests especially during the night shift

 

Qualifications:
·  Minimum Secondary education
· 
Able to read and write English. A second language is preferred

· 
Must be physically able to carry out duties of Bell Person

· 
Guest focused with good communications skill

· 
Guest oriented individual with pleasant and courteous disposition

· 
Detail-oriented, organized and very flexible with working extended hours

APPLY TODAY: If you feel you are ready for your next professional challenge, apply on: http://www.swissotel.com/EN/Careers/RECRUITMENT/join+us.htm   Swissôtel is an Equal Opportunity Employer.

We regret to inform that only shortlisted candidates will be notified.