Bartender.
Manama, BAHRAIN
Job description
Key tasks
• Welcomes guests and provides a high standard of bar service. • Contributes globally to guest satisfaction through the quality of his/her work and exemplary behavior. • Helps increase bar revenue through his/her sales efforts. • Manages the bar.
'• Provides a friendly and personalized welcome for guests and is constantly attentive to their needs
• Promotes the point of sale and services to customers • Heeds any remarks made by guests and ensures follow-up
• Establishes good relations with guests, offering advice and fostering customer loyalty and insure the success of the bar thanks to his/her personality and professionalism'
'• Knows all the bar and menu products (preparation instructions)
• Manages the stocks and setup for the bar in line with brand standards
• Serves guests at the bar, organizing his/her work to suit fluctuations in numbers
• Ensures equipment remains in good condition
• Applies the procedures for opening and closing a point of sale'
* Fully aware of ACCOR and Mercure programs
* Fully aware of the ACCOR values
* Should perform other duties assigned by superior(s).
• Is responsible in the meet of the department's targets by:
* following the preparation instructions to the letter and using the right doses
* avoiding waste and loss of merchandise
* respecting the hotel's procedures and internal audit processes
• Helps manage stocks and inventories
• Manages invoicing and cash operations for the services sold
• Is responsible for the bar's cash holdings and scrupulously respects cash management rules • Helps manage crockery and appliances by avoiding breakages '