Offers “Accor”

Expires soon Accor

Assistant Restaurant Manager - Mondrian Seoul Itaewon

  • Seoul, SOUTH KOREA

Job description

Job Description

Duties & Functions:

·        Ensure the day to day operation is smooth in the restaurant

·        Assist the leadership team of the restaurant in achieving high guest satisfaction

·        Guide and lead the server in the restaurant

·        Perform the duties of Manager on regular basis

·        Maximize sales potential and encourage upselling in order to maximize rates.

·        Ensure cash floats are secured at all times.

·        To work within budgeted costs

·        To minimize abuse of operating equipment

·        To ensure that requisitions for supplies are completed, delivered and accounted for.

·        To minimize the use of overtime

·        To ensure that there is enough operating equipment at all times.

·        To record all voids, and report any payment discrepancies to Restaurant Manager.

·        To follow Company procedures when handling cash, credit cards and cheques.

·        To see guests concerning all complaints and report all complaints to Manager.

·        To liaise with colleagues over guests requirements and needs.

·        To ensure handover at shift end and beginning.

·        To liaise with Head Chef on a regular basis.

·        To liaise with Reception on a regulars basis.

·        To gain customer feedback at all times.

·        To complete a full report of the day’s events in the Management Report Book.

·        Create and maintain a personal and respectful rapport with regular guests.

·        Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.

·        Familiarize yourself with guests needs and requirements in order to ensure an efficient and friendly service

Work Experience

Specific Job Knowledge & Skills:

·        Minimum 2 (two) years’ management experience in Restaurants and Bars.

·        One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel

·        Enter and locate work related information using computers and/or point of sale systems

·        Possess a gracious, friendly, and fun demeanor

·        Ability to multitask, work in a fast paced environment and have a high level attention to detail

·        Strong verbal and written communication skills in English

·        Maintain positive and productive working relationships with other employees and departments

·        Ability to work independently and to partner with others to promote an environment of teamwork

Benefits

- Employee benefit card offering discounted rates in Accor Hotels worldwide.​

- Develop your talent through learning programs by Academy Accor.​

- Opportunity to grow within your property and across the world!​

- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

Make every future a success.
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