Deskside Support Engineer

Job description

Deskside Support Engineer

Location: Riyadh, Saudi Arabia

About Accenture

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com .

Join Accenture Technology and unleash your skills and transform the world around you. Shape the technology of tomorrow, with the latest digital methodologies and design thinking, like cloud, AI, intelligent automation, DevOps and Agile. Implement innovative solutions to help clients drive disruption and stay ahead of the digital curve. Innovate with the newest technologies. Be part of the New now and change the world with New IT.

Accenture Technology powers digital transformation through services designed to reinvent your application portfolio and a new style of IT. We combine business and industry insights with innovative technology to drive growth for your business. Accenture Technology delivers applications, from design and development through testing and maintenance, while helping clients shift to New IT with our leading-edge capabilities in automation and connectivity. We provide comprehensive service and project delivery for clients around the world using the latest advances in robotics, integrated analytics, automation and artificial intelligence.

Job Description:

EUC (Deskside Support) – support engineer is responsible for the maintenance of EUC operations

Desired profile

Qualifications :

Qualification:




2-1+ years of experience

· ITIL V3 Awareness / Foundation Certified

· Fluent in spoken/ written English

· Arabic Language (spoken : as add on skill)

· Resolving PC , Laptop & peripheral equipment problems

· Knowledge of MS Windows , MS office , driver setup and other desktop applications

· Updating the tickets status and escalating to right resolver groups

· Setting up the video conference equipment & testing

· Knowledge of the network switches for end point devices & WLAN access points

·  Saudi nationals are preferred in line with vision Saudi 2030.
·  We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues
·  You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools
·  Flexible work arrangements and a range of benefits including competitive rewards
·  You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends
·  You will also have opportunities to make a difference to the communities in which we work and live

Why join us?

Next Steps

If this sounds like the ideal role, career and company for you, click below to apply.

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