Professional Education Coordinator, EP Therapies

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

The primary function of the Professional Education Coordinator is to provide logistical & operational support of local, regional, and National Education Programs. In this role, the Coordinator will ensure programs align with the company policies & procedures guidelines as they relate to the interaction & contracting of Healthcare Practitioners. The Coordinator will also be responsible for processing post event tasks that include timely payment of invoices, internal chargebacks, HCP (Healthcare Professionals) reporting, financial summary and attendee evaluations. Position has excellent opportunity to maintain close collaboration with various cross-functional groups including Education, Contracts, Legal, Compliance, Accounts Payable, Travel & Area Administrators, & Marketing Communications to name a few.

Key Responsibilities:

• Manages record retention to ensure traceability for all aspects of Education programs for which compliance policies apply.
• Enhances systems & processes for centrally managing Education programs.
• Accomplishes all expense management associated with expenses incurred through customer education programs. Tracks budget associated with programs.
• Work collaboratively with legal team and compliance partners to assist in HCP consulting arrangements, in accordance with policy and procedure.
• Participates in reporting of metrics to provide appropriate reports to various audiences including Compliance, Transparency, Sales, and Marketing partners.
• Partners with the customer education team counterparts to provide operational support necessary for program development and improvement.
• Maintain fluency and understanding of Abbott travel and spend policies and external regulatory guidelines like the Sunshine Act.
• Arrange necessary logistics (travel, hotel, etc.) for customer attendees through utilization of internal meeting management tool.

Qualifications:

• 3-5 years of experience with customer coordination/logistics and meeting planning.
• Bachelor's degree.
• Exceptional communication skills and professional demeanor.
• Excellent computer & software skills in database systems, spreadsheets, and word processing.
• Proactive problem solving.
• Demonstrated ability to organize & manage multiple events simultaneously.
• Ability to work within a team & as an individual contributor in a fast-paced, changing environment.
• Proactive problem solving.
• Ability to travel (15-20%).

Preferred Qualifications & Education:

• Experience in implementation of legal &/or regulatory compliance requirements related to medical device or pharmaceutical commercial or educational activities.
• Experience in field-based marketing or education in a highly-regulated industry.
• Experience with event management tools (CVENT, Lanyon, etc) preferred.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES: